Return Policy
We will only offer exchanges or store credit for any unworn, unwashed and unaltered clothing within 30 days of purchase. Final Sale items cannot be exchanged. To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a exchange, you can contact us at hadibanna@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Frequently Asked Questions
1. What type of clothing do you specialize in at Valnti?
At Valnti, we specialize in high-quality Italian suits and shirts. We offer both ready-made options and custom-tailored bespoke suits, crafted to meet your specific style and fit requirements.
2. Where is Valnti located?
Valnti is located in Houston, Texas. You can visit us in-store to explore our exclusive collection and experience our personalized fitting services.
3. Do you offer clothing for both men and women?
Yes, Valnti primarily focuses on men's suits and shirts, but we also design custom suits for women. Our goal is to provide exceptional style and fit, regardless of gender.
4.Can I purchase Valnti suits online?
Currently, Valnti does not offer online sales. All purchases must be made in-store. This allows us to ensure the perfect fit and provide a personalized shopping experience.
5. What makes Valnti suits unique?
Our suits are renowned for their fine Italian craftsmanship and the personalized tailoring we offer. Whether you choose from our ready-made collection or opt for a bespoke creation, each suit is a testament to our commitment to quality and style.
6. How can I book an appointment for a custom fitting?
You can book an appointment for a custom fitting by calling our store directly or by visiting our website. Our contact details can be found on our website. We recommend making an appointment to ensure personalized attention and service.
7. Do you offer alterations and adjustments for suits purchased at Valnti?
Yes, we provide alterations and adjustments to ensure your suit fits perfectly. These services are available for both our ready-made and bespoke suits.
8.How long does it take to create a bespoke suit?
The process of creating a bespoke suit depending on the complexity of the design and your specific requirements. We encourage an early start for timely completion.
9. What is your return policy?
Given the custom nature of our suits, all sales are final. However, we are committed to your satisfaction and will work with you to make any necessary adjustments.
10. How can I stay updated on the latest styles and events at Valnti?
Follow us on our social media channels through our website. We frequently update our followers on new collections, exclusive events, and style tips from our experts.